A “Dealer-Operator” is responsible for the day-to-day operations of a dealership.  The Dealer-Operator’s responsibilities may include, but are not limited to: supervising salespersons, making sure records are kept up to date, and serving as the primary contact with the MVDB.

Both FRANCHISE and INDEPENDENT dealers must have a qualified Dealer-Operator at their established business.  There are different requirements for becoming a qualified Franchise Dealer-Operator and an Independent Dealer-Operator, as described in the different sections of the Dealer-Operator tab of this site.

Each type of Dealer-Operator is permitted to hold the title of Dealer-Operator for more than one dealership, provided that the ownership for all dealerships is exactly the same.