Independent Dealer-Operator Recertification Program
Effective January 1, 2011, the Independent Dealer-Operator Recertification
Program is a new, required continuing education program administered by the Motor
Vehicle Dealer Board. The new regulations require Independent Dealer-Operators to
recertify every three (3) years by either completing a continuing education
course or successfully passing an examination.
Details on continuing education options are addressed later in this
section under, “Continuing Education Options”.
In developing the Independent Dealer-Operator Recertification Program, the MVDB
took into account feedback from the dealer community, as well as the success of the
two-day course for new Dealer-Operators presented by the Virginia Community
College System and the Virginia Independent Automobile Dealers Association (VIADA).
Since 2006, over 2,800 students have participated in dealer operator education.
Many of these students have gone on to pass the test and qualify as Dealer-Operators
for independent dealerships in Virginia. For additional information on becoming a new
Independent Dealer-Operator, please see
How to Become a New Independent Dealer-Operator.
The recertification program aims to educate all Independent
Dealer-Operators regardless of the status and date of their qualification.
Public comments provided valuable feedback on administering this program and led to the
development of the following objectives:
- Flexible continuing education choices that does not disrupt day-to-day business activities;
- Course materials that emphasize recent changes in state and federal laws,
regulations, and court decisions that impact the “used car”
business as well as reinforce knowledge on older laws and regulations;
- Providing reasonable and practical dates to meet the recertification requirement;
- Building professional development and raising standards on the Independent
Dealer-Operators who stay informed of changes in laws and regulations are
more likely to succeed in business, have more satisfied customers, and need less
There are no grandfather exceptions to recertify as an
Independent Dealer Operator.
A Dealer-Operator’s recertification schedule is based on the month and year in
which you were originally certified as a Dealer-Operator. If you do not recall your
certification date, there is no need to be concerned. The Motor Vehicle Dealer Board
has this information on file and you will receive the recertification notice along
with continuing education material well in advance of your recertification deadline.
This ensures the Independent Dealer-Operator has ample time to schedule the course or
examination without disrupting business activities. This recertification notice and
course material will be mailed to the Dealer-Operator’s home address currently on
file at the Board. Please keep us informed on any home (mailing) address changes.
advising us this is a home mailing address change, your full name, dealer certificate
number if applicable and new address.
We want to emphasize that your recertification deadline date is not tied to you
license renewal for the dealership if you are currently the dealer operator.
However failure to recertify will result in your Dealer-Operator certification
becoming invalid and may jeopardize the dealership’s licenses if you are currently
Your recertification deadline date will be clearly marked on the notice.
It is strongly advised not to delay in this process and choose the
continuing education option (described below) which best fits your schedule and learning
style. MVDB does not provide advice on which option you should choose to meet the
recertification requirement; however we can assist with program requirements.
Contacting the course providers below may further assist you on the course offering
that meet your needs.
Continuing Education Options
The following three continuing education options will meet your recertification
requirement. Option 1 and Option 2 are
continuing education course vendors that offer classroom or online recertification courses.
Both the Virginia Independent Automobile Dealers Association (VIADA) and Compass Systems,
Inc will notify MVDB directly when you have completed the course.
If you decide to take the Dealer-Operator examination
(Option 3), DMV notifies MVDB of your examination
OPTION 1 - VCC- VIADA
The Virginia Independent Automobile
Dealers Association (VIADA) offers an online and classroom
continuing education course for recertification. To register for the Dealer-Operator
Recertification on-line class go to
www.viadadealertraining.com, or call JTZ
Enterprise, 540-286-0801. To register for the classroom course,
click on www.viada.org/education.php,
then Dealer and Recertification. You may also visit the VIADA website
at www.viada.org , or contact the office at
800-394-1960 for Dealer-Operator recertification information.
OPTION 2- Compass Systems, Inc
This course provider is
offering an online and classroom continuing education course
to meet the dealer operator recertification requirement. To register, please
visit www.eProLearn.com or contact the office at
800-296-5585 for Dealer-Operator recertification information.
OPTION 3 – Independent Dealer Operator Recertification
This is a recertification examination given at any DMV Customer
Service Centers. You must successfully pass the examination for recertification.
If you fail, you will not be allowed to retake this examination and must take a
course (see Options 1 and 2) in order to remain certified as a Dealer Operator.
If you decide to take the examination, complete the Independent Dealer Operator
Recertification Registration Form (MVDB-45) and send $50 payment to MVDB
before you go to DMV. There is no need to request the
registration form; it will be mailed along with instructions. When the registration
form and fee are received, we will send the Examination Authorization Notice via
email or by US mail to your home address. DMV will not allow you
to take this examination without the Examination Authorization Notice and proper
identification. Please note that providing your email address will ensure the
timeliest response and not delay taking the examination at DMV. Further details are
included on the Examination Authorization Notice; please read the notice carefully upon